Award-winning price comparator Carrentals.co.uk has launched a new campaign - 'Raising the Standard' - to help consumers identify the best available and highest quality services for their travel requirements.
Raising the Standard has been created to campaign for fairer and more honest services in the travel industry, with Carrentals.co.uk looking to help consumers avoid paying over the odds and to prevent travellers being faced with unnecessary additional charges or restrictions.
The new Raising the Standard campaign, which can be found in the new car hire forums, consists of a forum, blog and selection of downloadable advice papers, all of which are aimed at helping the public overcome any travel problems they may be worried about, with these new resources designed to help make sure consumers are equipped with a depth of knowledge on the different options available to them when travelling - topics covered include everything from car hire to flights, accommodation to holiday health, and travel insurance to holiday extras.
The forum provides travellers with a place to raise issues or problems they have faced in any part of their holiday and Carrentals.co.uk will be inviting a number of travel industry experts to offer their comments to the forum to help answer customer queries and respond to any complaints that may be raised.
Gareth Robinson, managing director of Carrentals.co.uk, says: "It has always been our aim to provide customers with a website that offers the best available deals, with the price comparison model ensuring that we are able to offer a great range of choice at the most competitive prices. However, we realise that car hire is just one part of a holiday and therefore wanted to extend the scope of our website to offer travellers an interactive resource where they can raise any travel concerns they may have.
"There are a lot of fantastic travel offers available these days, but in order to make the most of these, consumers need to be travel-savvy and not get caught out by hidden charges or restrictions in the small print - factors that we hope this campaign will, over time, help eliminate. Raising the Standard is aimed at offering travellers an opportunity to ask questions or raise any concerns they may have to provide them with sound advice and information on how to find the deals that are right for them."
Carrentals.co.uk will be partnering with a number of different travel industry experts, who will be offering their advice and comment throughout the campaign, with companies such as Questor Insurance, Zintech, Fly.co.uk and Self Catering Breaks all looking to contribute to issues highlighted by the Raising the Standard campaign.
Andrew Lawrence of Questor Insurance says: "There is so much information available to travellers these days, but this can sometimes be a bit overwhelming and it can be difficult working out which information is officially accurate. The Raising the Standard forum offers a central place for consumers to visit and gain access to a host of useful information, as well as being able to receive responses to personal problems.
"We know just how many issues people face when looking into travel insurance and are looking forward to helping travellers find out more about the choices available to them to make sure they understand which policies are best suited to their individual requirements."
Anyone can register as a member of the Raising the Standard forum, with all posts closely monitored and Carrentals.co.uk looking to provide prompt and helpful responses to all consumer queries.
Carrentals.co.uk compares car hire deals from up to 50 rental companies, including Alamo, Budget, easyCar, Holiday Autos and Sixt, in over 9,000 locations worldwide.
Carrentals.co.uk was launched in February 2003 and grew to become one of the UK's leading online car hire companies by 2006.In 2007 the company re-launched its site to create the first major online price comparator in the travel industry. Using the latest technology the Carrentals.co.uk site now searches up to 50 different car hire websites, providing an impartial comparison of the best prices available in over 9,000 locations.
Websites searched include Alamo, Budget, easyCar, Ebookers, Hertz, Holiday Autos, Opodo, Sixt and Thrifty, with the Carrentals.co.uk site quickly comparing prices and allowing customers to refine their search by car type.
The Carrentals.co.uk site also features over 5,000 pages of travel information in a mini-guide format. In 2008 Carrentals.co.uk was voted Best Car Hire Website in the Travolution Awards.