Global Leader in Car Rental Expands its Irish Operation to a Next Generation Shared Services Centre in Dublin - 11/02/10 - 100 New Jobs Announced at Hertz in Dublin
Tánaiste and Minister for Enterprise, Trade and Employment, Mary Coughlan, TD, today (Thursday 11th February 2010), announced that Hertz, a global leader in car rental, is to expand its European Shared Services Centre in Dublin with the creation of up to 100 new jobs.
The increased capacity of the Shared Services Centre will see the transformation of Hertz’s existing Dublin operations to include support elements in the areas of human resources, finance, sales and customer care, in addition to handling customer reservations and other support services activity for Europe, Middle East and Africa (EMEA). The investment is supported by the Irish Government through IDA Ireland.
Making the announcement, the Tánaiste said: “Hertz has successfully operated a European Shared Services Centre from Dublin for over 10 years and the transformation of this facility with the creation of 100 high value new jobs is a welcome step. This expansion will enable the Hertz team in Swords to focus on further enhancing its strategic partners with the business units across EMEA and to grow the operation’s reputation as a centre of excellence for customer care within the group.”
“A high-value transformation of this nature is characteristic of the Government’s ‘Smart Economy’ Strategy and I look forward to working closely with Hertz as it continues to develop and expand its presence in Ireland,” the Tánaiste concluded.
Andrew Varley - Vice President Hertz Europe Service Centre, said: “I am delighted with this announcement and mandate expansion at Hertz in Dublin (Swords). A number of new functions in both Finance expertise and Customer Care and growth elements will be managed from the Shared Services Centre. This will include the establishment of a Best in Class centralised Employee Shared Services Operation for Europe, Middle East, and Africa. The new jobs created by these functions will bring total employment in Swords to over 930 jobs.”
“On behalf of Hertz I look forward to this further development and to continue to build on the company's relations with Ireland and the Irish Government.”
Hertz is the world's largest general use car rental company, operating from over 8,000 corporate locations in 145 countries. Hertz is in its 91st year of delivering quality car rental solutions to leisure and corporate customers
Source IDA Ireland - Ireland’s inward investment promotion agency, IDA Ireland (Industrial Development Agency) is responsible for the attraction and development of foreign investment in Ireland