Monday 24 November 2014

Yet another car hire excess waiver Insurance rip-off by car hire company

The Daily Telegraph today has featured yet another report of a holidaymaker being charged a very high fee of £335 for 14 days car hire excess waiver insurance.

According to the report Roger Wilkes hired a car for his holiday in Nice, France and was unknowingly sold extra cover he didn't want. He had booked the hire car as part of an easyJet package which included return flights from Liverpool to Nice for the whole family in July.

When taking out the package online, Mr Wilkes prepaid more than €600 (£475) for the 14-day car hire, including basic cover. He collected the car from Europcar at the airport and signed documents presented to him together with his credit card. Most of this of course is normal practice.

He and his family had waited 15 minutes in a queue and naturally wanted to get going as quickly as possible. The reader was under the impression that the amount was a deposit, however upon arriving home and reading his Barclaycard Visa statement he discovered a£ 335 charge from Europcar.

When he received an invoice from the car hire firm a few days later, he could see that the charge was for "GoZen Plus Coverage". This was excess waiver insurance which had cost him €24.16 (£19.18) a day, or €405.88 (£322.18) in total for the 14 days,. including VAT. According to the Daily Telegraph's report the €405.88 has been refunded by Europcar. Read the full report Here

Once again this is another report of a consumer being charged a very high amount for excess waiver insurance that they have purchased through a car hire company and what is more if they had purchased from an independent would have paid around £2.49 per day or annual policy from just £39.99

Find out more Here

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