Friday 11 June 2010

Nasty Holiday Experiences Revealed in Survey

Nasty Holiday Experiences are Revealed in New Survey - 7th June 2010

Holiday nightmares are highlighted by Brits in a new survey that shows bugs and animal infestations as well as dirty rooms are all common occurrences

• One third of the participants said they had to deal with animal infestations as well as dirty accommodation
• Nearly half said that unexpected costs drove up their holiday budget with car rentals being the main problem
• Worst holiday experiences happened in the UK and Ireland yet they remain popular places to holiday this year

Brits across the country are gearing up for their annual holiday and a new survey has just released its shocking results that show almost three quarters of those who took part had experienced a horrible surprise during their vacation.

Leading car rental price comparator Carrentals.co.uk said that out of the 1,500 people who took part in the survey, one in three arrived at their holiday accommodation to find a range of n\animals already there! Cockroaches, snakes, ants, possums, spiders and worms were the most common along with termites and lizards.

The dismal standard of holiday accommodation was also a big problem for many and used condoms have been found under beds along with urine soaked sheets and bed linen with vomit in. One third said that appliances didn’t work in their rooms and 25% had rooms with broken furniture.

Additional costs during a break were also a big problem as many dealt with car hire problems as well as excess baggage fees and medical bills that were all unforeseen. A total of 27% of the 40% who said they paid out more than they expected blamed the excess costs on car rental.

The Managing Director at Carentals.co.uk is Gareth Robinson and he recently said: “We all know about the usual holiday horror stories but some of the stories we heard were appalling. We strongly advise people to thoroughly research places before making a booking to avoid problematic experiences.”

He adds: “The additional cost is an easy fixable problem for many. When you rent a car it is essential that you check it over for damage yourself before you sign anything and you must fill up with petrol before you give it back. The freedom that a hire car offers is a great part of being on a holiday and as long as you read the terms of the contract in full; you should have no problems.”

Responses for the worst nasty surprise experienced include:
• One holiday goer booked a holiday that was advertised at £110 and had their credit card charged at £3,400
• A boy was left with a swollen face after sending a night in a hotel bed infested with bed bugs
• After hitting a cyclist, a coach driver carrying tourists to the airport ran off leaving the tourists to handle the accident and make their own way to the airport
• One couple had a cup of tea in their hotel room before looking in the kettle to find a dead lizard

Some of the nicer things about holidays were also revealed by the survey including the fact that Spain is still the most popular place to holiday for Brits with 22% making it their primary choice. The Republic of Ireland and the UK were second place and Scottish people were revealed as being the most likely to holiday in Great Britain.

Gareth went on to comment: “The hard economic climate hasn’t deterred Brits from enjoying their holiday this year and the UK and Ireland should get ready to welcome many new visitors this year.”

Using the internet to make a holiday booking is far more popular now than ever before as over 80% of people now use the internet to make their reservations. In comparison only 10% went to a travel agent and 6% used the phone.

Raising the Standard is a campaign that was initiated by Carrentals.co.uk in a bid to work towards improved holiday standards. More information on the campaign can be found on the car hire website; Carrentals.co.uk.

Carrentals.co.uk compares car hire deals from up to 50 rental companies, including Alamo, Budget, easyCar, Holiday Autos and Sixt, in over 9,000 locations worldwide.

More information about Carrentals.co.uk
Carrentals.co.uk was launched in February 2003 and grew to become one of the UK’s leading online car hire companies by 2006.

In 2007 the company re-launched its site to create the first major online price comparator in the travel industry. Using the latest technology the Carrentals.co.uk site now searches up to 50 different car hire websites, providing an impartial comparison of the best prices available in over 9,000 locations.

Websites searched include Alamo, Budget, easyCar, Ebookers, Hertz, Holiday Autos, Opodo, Sixt and Thrifty, with the Carrentals.co.uk site quickly comparing prices and allowing customers to refine their search by car type.

The Carrentals.co.uk site also features over 5,000 pages of travel information in a mini-guide format.

Source: Carrentals Press Release 7th June 2010


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